Complex Care

Living independently at home is something most of us would like to do for as long as possible.


Complex care is for individuals who have chronic, short, or long term health conditions, resulting in them needing extra help to best manage their health conditions and everyday tasks.


Whether you have just come out of hospital and need care for a few weeks or months, or if you have a longer term health condition that requires continuous assistance, the team here at White Heart Care can help you. Our team is capable of providing a range of complex care services, ensuring that you are able to stay in your home with the support level that suits you.


Complex care isn’t designed to just help you, it also provides relief and support for your family members and loved ones. Reducing the responsibility and any possible stresses from your loved ones, often allowing for a better and happier relationship between you and your family members.

Reasons for considering complex care

There are lots of reasons for considering complex care services, they include…


  • Wanting one to one care

  • Struggling with the normal daily routine and/or personal care tasks

  • Needing mobility support, in and/or outside of the home

  • If there is any unwillingness to transfer to a traditional residential care home

  • Living with illness or a complex medical condition, including but not limited to assistance with medication and hospital visits

  • Companionship to avoid feelings of loneliness or isolation

  • Loved ones feeling frazzled or stressed trying to provide the support themselves with their own busy lives


The benefits of complex care services

There are lots of benefits for considering complex care services, they include….


  • One to one care, ensuring a personalised support plan

  • Maintaining independence and a familiar home environment

  • Providing support for the normal daily routine and/or personal care tasks to ensure a safe home and sanitary living

  • Supporting any mobility issues to ensure safe movement in and/or outside of the home

  • Maintaining any routines or access to hobbies, whether it’s a social group, sports event, theatre trips, or even shopping trips

  • Removing or postponing the need for traditional residential care home

  • Providing support for those living with an illness or complex medical conditions, ensuring that medication and any hospital visits are maintained

  • Providing companionship to those whose geographical location, mobility, illness, or complex medical conditions find themselves restricted from ‘normal’ social clubs and events

  • Providing loved ones with reassurance that the needs of individuals needing care are being met, reducing stress, and enabling better relationships between those needing the care and their loved ones

Complex care with White Heart Care

Complex care services can be provided by the team here at White Heart Care throughout Brighton, Hove, East Sussex, and West Sussex.


We appreciate that everyone is different so we take the time when you start your care journey with us to find out about you, your family and friends, what your needs might be, your interests and lifestyle, things you like and dislike, and any health conditions you might have.


Our care and support team can then craft a bespoke care plan that supports the individual needing care in the best way. All of our bespoke care plans are continuously reviewed to ensure that any adjustments needed are implemented in a timely manner.


Whether you need assistance with personal care, companionship, household tasks, and/or help with complex care needs. White Heart Care’s live in service is here for you.

How much does complex care cost with White Heart Care?

The cost of complex care services by White Heart Care does depend on the frequency and type of complex care required.


Our team will be happy to outline any costs with you in our initial conversations.



White Heart Care is registered and licensed to provide services by the Care Quality Commission.



View our latest CQC report here

Choosing Support from White Heart Care

White Heart Care Services

Whether you are looking for complex care services for companionship, home assistance, illness, or for short or long term medical condition, the team here at White Heart Care are perfectly placed to assist.

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